Senior Spotlight: Meet Susan Whipple, Senior Credential Analyst
July 6, 2026
At The Evaluation Company, every credential evaluation represents an important next step for an applicant. Our Senior Spotlight series introduces the experienced team members who help make that work possible.
Meet Susan Whipple
Susan Whipple is a Senior Credential Analyst at The Evaluation Company, bringing decades of experience in international education, admissions, student advising, enrollment management, and credential evaluation.
Before joining TEC, Susan spent more than two decades at Marquette University, where she served as an Assistant Director.
Throughout her career, Susan has supported international students, student-athletes, and professionals as they navigated the path to U.S. higher education. Her background has given her a strong appreciation for the role education plays in a person’s identity and future opportunities.
For Susan, credential evaluation is meaningful because it helps applicants have their education understood within the U.S. system.
“Each credential evaluation unlocks opportunities,” she says.
When an applicant moves to a new country, their academic background may not always be immediately recognized or understood. An evaluation can help institutions, employers, and licensing boards see the value of that education while helping applicants move forward with greater confidence.
A Career Built on Curiosity
Susan’s interest in international education began while she was a university student working in an admissions office. She enjoyed learning about education systems around the world and working alongside international students whose previous academic experiences were not always fully understood.
After graduate school, Susan worked with Malaysian students and professionals interested in studying in the United States through the Fulbright Commission and EducationUSA. That experience reinforced the importance of knowledgeable professionals who can help students access educational opportunities and navigate unfamiliar systems.
Today, Susan continues to enjoy researching credentials, education systems, and the policies that shape academic equivalencies.
“All credentials and systems are interesting,” she says. “I like seeing new credentials, learning about them, and learning about the education laws that determine their equivalencies.”
A Meaningful Professional Community
One of Susan’s most memorable professional experiences was attending her first TAICEP conference. She was struck by the credential evaluation community’s commitment to supporting new evaluators, sharing knowledge, and assisting students.
Susan is also proud of her work as Editor for NAFSA’s Online Guide to Education Systems Around the World. The resource became one of NAFSA’s most popular tools for admissions and credential evaluation professionals.
Beyond the Office
Outside of TEC, Susan enjoys exploring New York City neighborhoods, visiting museums, reading, and learning about new cultures through food, friendships, and travel.
Quick Q&A’s
Coffee or tea to start the workday:
I like them both. What I drink depends on the day, but I don’t always have coffee or tea. Somedays I don’t drink either.
A word your teammates might use to describe you:
Dedicated; Resourceful; Funny
If you were not working in credential evaluation, what career might you have pursued?
Intercultural communications or Diplomacy
Book, movie, podcast, or activity you often recommend to others:
Exploring the place where you live
Favorite sports team:
New York Knicks, of course!
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