{"id":4202,"date":"2026-07-24T19:17:47","date_gmt":"2026-07-24T19:17:47","guid":{"rendered":"https:\/\/evalcompany.com\/?page_id=4202"},"modified":"2026-08-07T19:55:30","modified_gmt":"2026-08-07T19:55:30","slug":"centre-daide","status":"publish","type":"page","link":"https:\/\/evalcompany.com\/fr\/centre-daide\/","title":{"rendered":"Centre d'aide"},"content":{"rendered":"<style>\n.tec-card{position:relative; transition:background .15s ease, transform .15s ease, box-shadow .15s ease, border-color .15s ease;}\n.tec-card:hover{background:#232a6b !important; border-color:#232a6b !important; transform:translateY(-2px) scale(1.02); box-shadow:0 6px 18px rgba(35,42,107,.20); cursor:pointer;}\n.tec-card:hover h4, .tec-card:hover h4 a, .tec-card:hover p{color:#fff !important;}\n.tec-card a{color:inherit; text-decoration:none;}\n.tec-card a::after{content:\"\"; position:absolute; inset:0; z-index:1;}\n.tec-card .wp-block-group{gap:2px !important;}\n.tec-card h4, .tec-card p{margin:0 !important;}\n.tec-help-intro{background:#f1f2f7 !important;border-radius:12px;padding:36px 28px !important;margin:0 0 30px !important;width:auto !important;max-width:none !important;text-align:center !important;}\n.tec-help-intro h2{margin:0 0 6px !important;text-align:center !important;}\n.tec-help-intro p{margin:0 !important;text-align:center !important;}\n.tec-sec{font-size:13px !important;font-weight:700 !important;color:#2167a8 !important;letter-spacing:.06em;text-transform:uppercase;margin:0 0 14px !important;}\n<\/style>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-257544da wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group tec-help-intro\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#232a6b;font-size:24px;font-style:normal;font-weight:600\">Comment pouvons-nous vous aider ?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#6a7081;font-size:18px\">Parcourez un sujet ci-dessous pour trouver des r\u00e9ponses<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading tec-sec\">Parcourir par th\u00e8me<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group tec-card has-border-color is-nowrap is-layout-flex wp-container-core-group-is-layout-3973d78d wp-block-group-is-layout-flex\" style=\"border-color:#c9cdd8;border-style:solid;border-width:1px;border-radius:10px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/evalcompany.com\/wp-content\/uploads\/2026\/08\/Evaluation-Icon-1.png\" alt=\"\" class=\"wp-image-4535\" style=\"border-radius:8px;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-color\" style=\"color:#232a6b;font-size:18px;font-style:normal;font-weight:600\"><a href=\"https:\/\/evalcompany.com\/fr\/questions-devaluation\/\">Questions d'\u00e9valuation<\/a><\/h4>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#6a7081;font-size:16px\">Types, d\u00e9lais, documents<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group tec-card has-border-color is-nowrap is-layout-flex wp-container-core-group-is-layout-3973d78d wp-block-group-is-layout-flex\" style=\"border-color:#c9cdd8;border-style:solid;border-width:1px;border-radius:10px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/evalcompany.com\/wp-content\/uploads\/2026\/08\/Portal-Icon-1.png\" alt=\"\" class=\"wp-image-4536\" style=\"border-radius:8px;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-color\" style=\"color:#232a6b;font-size:18px;font-style:normal;font-weight:600\"><a href=\"https:\/\/evalcompany.com\/fr\/questions-sur-le-portail\/\">Questions sur le portail<\/a><\/h4>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#6a7081;font-size:16px\">Connexion, statut, t\u00e9l\u00e9chargements<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group tec-card has-border-color is-nowrap is-layout-flex wp-container-core-group-is-layout-3973d78d wp-block-group-is-layout-flex\" style=\"border-color:#c9cdd8;border-style:solid;border-width:1px;border-radius:10px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/evalcompany.com\/wp-content\/uploads\/2026\/08\/Verification-Icon-1.png\" alt=\"\" class=\"wp-image-4537\" style=\"border-radius:8px;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-color\" style=\"color:#232a6b;font-size:18px;font-style:normal;font-weight:600\"><a href=\"https:\/\/evalcompany.com\/fr\/verification-questions\/\">Questions de v\u00e9rification<\/a><\/h4>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#6a7081;font-size:16px\">Requ\u00eates et r\u00e9sultats<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-901c53ee wp-block-columns-is-layout-flex\" style=\"margin-top:20px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group tec-card has-border-color is-nowrap is-layout-flex wp-container-core-group-is-layout-3973d78d wp-block-group-is-layout-flex\" style=\"border-color:#c9cdd8;border-style:solid;border-width:1px;border-radius:10px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/evalcompany.com\/wp-content\/uploads\/2026\/08\/Translation-Icon-1.png\" alt=\"\" class=\"wp-image-4534\" style=\"border-radius:8px;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-color\" style=\"color:#232a6b;font-size:18px;font-style:normal;font-weight:600\"><a href=\"https:\/\/evalcompany.com\/fr\/translation-questions\/\">Questions de traduction<\/a><\/h4>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#6a7081;font-size:16px\">Langues et certification<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group tec-card has-border-color is-nowrap is-layout-flex wp-container-core-group-is-layout-3973d78d wp-block-group-is-layout-flex\" style=\"border-color:#c9cdd8;border-style:solid;border-width:1px;border-radius:10px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/evalcompany.com\/wp-content\/uploads\/2026\/08\/Payments-and-Pricing-Icon.png\" alt=\"\" class=\"wp-image-4538\" style=\"border-radius:8px;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-color\" style=\"color:#232a6b;font-size:18px;font-style:normal;font-weight:600\"><a href=\"https:\/\/evalcompany.com\/fr\/pricing-and-payments\/\">Tarification et paiements<\/a><\/h4>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#6a7081;font-size:16px\">Frais, factures et re\u00e7us<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group tec-card has-border-color is-nowrap is-layout-flex wp-container-core-group-is-layout-3973d78d wp-block-group-is-layout-flex\" style=\"border-color:#c9cdd8;border-style:solid;border-width:1px;border-radius:10px;padding-top:18px;padding-right:18px;padding-bottom:18px;padding-left:18px\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/evalcompany.com\/wp-content\/uploads\/2026\/08\/Locations-and-Mailing.png\" alt=\"\" class=\"wp-image-4539\" style=\"border-radius:8px;width:40px;height:40px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-color\" style=\"color:#232a6b;font-size:18px;font-style:normal;font-weight:600\"><a href=\"https:\/\/evalcompany.com\/fr\/contactez-nous\/\">Lieux et envoi du courrier<\/a><\/h4>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#6a7081;font-size:16px\">Bureaux, horaires, adresses<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>How can we help? Browse a topic below to find answers Browse by topic Evaluation Questions Types, timing, documents Portal Questions Login, status, uploads Verification Questions Requests and results Translation Questions Languages and certification Pricing &amp; Payments Fees, invoices and receipts Locations &amp; Mailing Offices, hours, addresses<\/p>","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4202","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/pages\/4202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/comments?post=4202"}],"version-history":[{"count":64,"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/pages\/4202\/revisions"}],"predecessor-version":[{"id":4540,"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/pages\/4202\/revisions\/4540"}],"wp:attachment":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/media?parent=4202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}