{"id":4451,"date":"2026-08-05T20:22:06","date_gmt":"2026-08-05T20:22:06","guid":{"rendered":"https:\/\/evalcompany.com\/?post_type=faq&#038;p=4451"},"modified":"2026-08-05T20:22:06","modified_gmt":"2026-08-05T20:22:06","slug":"what-should-you-do-if-your-payment-was-declined","status":"publish","type":"faq","link":"https:\/\/evalcompany.com\/fr\/centre-daide\/what-should-you-do-if-your-payment-was-declined\/","title":{"rendered":"What should you do if your payment was declined?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">First, confirm that your card information, billing address, and available funds are correct. You may also contact your bank or card issuer to ask why the payment was declined.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the issue continues, try another credit or debit card in your name. You may also <a href=\"https:\/\/evalcompany.com\/fr\/formulaire-de-contact\/\">contact the TEC team<\/a> through the portal for instructions about alternative payment methods, including PayPal, ACH transfer, wire transfer, or, as a last resort, cashier\u2019s check.<\/p>\n\n\n\n<div style=\"box-sizing:border-box;width:calc(100vw - 12vw);margin:34px 0 0;margin-left:calc(50% - 50vw + 6vw);padding:22px 44px;background:#f1f2f7;border-radius:12px;display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;font-family:'Manrope',sans-serif;\">\n  <span style=\"font-size:16px;color:#3c4254;\">Besoin d'aide suppl\u00e9mentaire ?<\/span>\n  <a href=\"https:\/\/evalcompany.com\/fr\/formulaire-de-contact\/\" style=\"background:#232a6b;color:#fff;border-radius:20px;padding:10px 18px;font-size:14px;font-weight:700;text-decoration:none;\">Contactez-nous<\/a>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>First, confirm that your card information, billing address, and available funds are correct. You may also contact your bank or card issuer to ask why the payment was declined. If the issue continues, try another credit or debit card in your name. You may also contact the TEC team through the portal for instructions about [&hellip;]<\/p>\n","protected":false},"template":"","class_list":["post-4451","faq","type-faq","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/faq\/4451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/evalcompany.com\/fr\/wp-json\/wp\/v2\/media?parent=4451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}